Shipping Protection covers packages that are lost, damaged, or stolen during transit. By adding it to your order, you’ll have peace of mind knowing that if your package doesn’t arrive, we’ll immediately send a replacement to you - no stress, no waiting.

It’s a small cost for complete confidence that your jewellery tools and supplies will reach you safely.

Shipping Protection

Name: Shipping Protection
Brand: Pod Jewellery
SKU: 190.000
Price: 4.0 AUD
Availability: InStock

Item No: 190.000

It’s a small cost for complete confidence that your jewellery tools and supplies will reach you safely.

... READ MORE +

Shipping and Returns

We usually ship orders within 3–5 business days, but we’ll always do our best to pack and send them sooner. You’ll receive an email with a tracking link as soon as your order is on its way. If you need your order quickly, let us know when you check out and we’ll do our best to meet your deadline.

Please note: Choosing Express Post speeds up delivery but doesn’t fast-track packing times.

Shipping Protection covers loss, damage, or theft during transit (but not delays caused by customs). International customers may be charged customs or duty fees, which are the buyer’s responsibility. Delivery times may be affected by Australia Post delays, customs, or other factors outside our control.

We happily accept returns and exchanges within 30 days for most items in Australia and New Zealand. Exclusions apply, including consumables, final sale products, and other select items. Learn more about our returns policy here.

Sustainability

Eco-Friendly Packaging

We believe it’s our responsibility to help reduce waste, which is why we do our best to ensure our packaging is recyclable and biodegradable.

We are actively working with our manufacturers to help reduce the plastic packaging used in the products we buy. We’re trying our hardest to reduce, remove or reuse plastic. An exception is our A4 copper sheets, which are packaged in recycled zip lock bags, as we’re unable to source biodegradable zip lock bags in this size.

We try to reuse cardboard boxes, so your order might arrive in a box that has been used before. We also use new boxes made from recycled materials that we encourage you to use again.

Our packing tape, padded mailing satchels, packing peanuts and bubble wrap are biodegradable and compostable. Wherever possible, we use biodegradable zip lock bags.

100% Carbon neutral shipping

Transportation used to ship orders burns fossil fuels and generates carbon emissions. Those emissions trap heat, leading to climate change. Pod Jewellery offsets the carbon dioxide (CO2) emissions from every shipment.

Frequently Asked Questions

Here's a list of answers to our most frequently asked questions. More detailed FAQs are available for Pod Jewellery Making Workshops.

Pricing

All amounts displayed on this site are in $AUD - Australian Dollars.

All payments are processed in Australian dollars. Due to currency conversion, the amount billed to your credit card may slightly vary from the total amount shown at checkout.

GST

All prices listed on podjewellery.com.au are inclusive of 10% GST and all purchases delivered within Australia will incur the standard GST rates.

All international purchases are exempt from Australian taxes; however, they may incur taxes and duties applied by customs in the country where the order is delivered.

Ordering

Once you find a piece you’d like to buy and click ‘Add to Cart’. It's that simple. You can then purchase or continue shopping If you have any problems with ordering, please contact us and we will sort it out for you.

Payment

You can pay for your purchases via credit card, PayPal, Afterpay, ZipPay or PayID.

Feedback

We’d like to hear what you think about our tools and our website. If you have any questions or suggestions, please email us, we'd love to hear from you.

Refunds and returns

For more information about our refunds and returns, please read about process for exchanges and refunds.

hfgh ghfghfg vghgfhfhf ghfghfghgfhfg

Currency

Customer Reviews

Customers Recently Purchased

Currency

Customer Reviews

Customers Recently Purchased

Subscribe to our newsletter